Your RAID data recovery is divided in 4 main steps.
Explaining the problem
By phone, on our website or directly at our laboratory, you tell us about the problem you've encountered. We'll advise you for free.
Sending your Raid
Min 3 h.
Once we received the analysis request, a technician will contact you in order to evaluate the best way to send your RAID system to our lab.
Analysis of your RAID
As soon as we received the device, a data recovery specialist will analyse it in order to discover the kind of problem, the possibility of a data recovery and the costs.
If you agree with the costs, we'll do the repair and the data extraction as explain at pt. 4. If you don't agree, we'll stop the recovery process.
Repair and data extraction
Min 1 day
We repair and change the deffective parts. We make then a bit-to-bit copy of your device, so we'll work on the copy and not on the original device.
We analyse these copies, determine the RAID parameters. Then we extract your data "on the fly". We deposit your data on new hard disks.